What is Inforgen?

Inforgen is our line of business operational software system which has been specially designed to help you manage and control all the activity within your organisation.  It is fully integrated with our contact centre solution. In addition, it has been integrated with key partners to offer maximum benefit to your business requirements.

The solution is 100% web-based and not only streamlines operational processes, but also provides a huge amount of flexibility so users can react to issues as they arise.

In order to be successful in today’s competitive markets, companies must have access to up-to-the-minute information on all aspects of their business. Real-time data enables a swift reaction to your customer requirements, increases your productivity, offers greater efficiency within your supply chain and reduces overheads.

It encompasses your customers, suppliers and partners retaining knowledge and increasing your competitive advantage. Performance can be measured, resulting in increased efficiency. Information can be speedily directed to the relevant people, ensuring knowledgeable business decisions can be made from anywhere in the world, at any time.

Benefits of Inforgen Technology:

• Robust and reliable platform
• Increased working efficiency and reduced overheads
• Significantly more cost effective than most comparable technologies 
• Choice of automated or manual data input and output
• Access to products, services and support from anywhere in the world
• Quick reaction to customer requirements, improving customer service
• Sales tracking and identification of success criteria
• Control of allocation of required resources
• Delivers cost, activity and performance measurement
• Generates accurate, up-to-date performance data 
• Control of product supply, service level agreements and asset management
• Allows organisations to expand use of the technology when it suits
• Tight controls ensure security and authenticity of data
• Every action and activity within the system can be traced
• Functionality and content can be changed easily 
• Highly compatible solution

Inforgen is a modular system which draws on a variety of business modules, known as ERP Modules, depending on the nature of your company. Please click below for further information about the modules we can offer you: