Company Name:
Rugbystore
Location:
Scottish Borders
Industry Sector:
Sports Retailing
Company Profile:
Rugbystore is the largest online rugby specialist in the UK, offering rugby shirts and other clothing.
Business Situation:
- Rapid growth in sales via online retailing and to overseas markets
- Fulfilling the growing volume of orders in a controlled and efficient manner
- Creating innovation to differentiate Rugbystore from the competition and the changing retailing environment
- Managing the operations of the business
Solution:
- Public Site growing visitor numbers and driving online sales
- Telesales operations to manage trade as well as retail customers
- Productivity improvements from having all operations being managed via one system
- Move away from traditional retailing to focus purely to online retailing
Benefits:
- Better management of diverse customer base
- Increased efficiency through order fulfillment and stock management
- Accommodates expansion of business and new procedures
Products & Technologies Used:
- E-Commerce website
- Inforgen Modules: Sales Order Processing, Purchase Order, Stock Management
Visit the website - Rugbystore