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Rugbystore Case Study

Company Name:
Rugbystore

Location:
Scottish Borders

Industry Sector:
Sports Retailing

Company Profile: 
Rugbystore is the largest online rugby specialist in the UK, offering rugby shirts and other clothing.

 
Business Situation: 

  • Rapid growth in sales via online retailing and to overseas markets
  • Fulfilling the growing volume of orders in a controlled and efficient manner
  • Creating innovation to differentiate Rugbystore from the competition and the changing retailing environment
  • Managing the operations of the business 
     

Solution:

  • Public Site growing visitor numbers and driving online sales
  • Telesales operations to manage trade as well as retail customers
  • Productivity improvements from having all operations being managed via one system
  • Move away from traditional retailing to focus purely to online retailing 
     

Benefits:

  • Better management of diverse customer base
  • Increased efficiency through order fulfillment and stock management
  • Accommodates expansion of business and new procedures 
     

Products & Technologies Used:

  • E-Commerce website
  • Inforgen Modules: Sales Order Processing, Purchase Order, Stock Management


Visit the website - Rugbystore