The Inforgen Ticket and Event Management solution enables you to maximise your bookings and ticket sales. With this solution, you can create, promote and sell tickets for organised events across all sales channels. Real-time information can be accessed throughout the sales order process, ensuring enhanced customer service. Reduced operating costs and intelligent campaign management improve your business’ efficiency and profitability. Inforgen Ticket and Event Management is a solution tailored to your organisation’s events and operations.

Where can the Inforgen Tickets and Events solution be used?

The Tickets and Events solution can be used in any business which coordinates frequently-changing events with ticket sales, either online, through a central location, or both.

Features:

• Order processing
• Sales Order Processing ensures smooth running of entire order and sales process
• Create, view and edit ticket templates (e-tickets, season ticketc etc)
• Add calculation rules for tickets – surcharges such as delivery, booking fee etc
• Payments made safe and easy for customers purchasing via your website
• Payments can be processed via the website or through the extranet
• Facility for part-payments promotes customer confidence
• Automatic renewal prompts encourage repeat customers
• Events calender allows you to organise, prioritise, assign and monitor activities
• Link between schedules ensures tasks get completed on time
• Easy to adjust schedules as required
• Travel management - ensures all attendees reach the event location on time
• View status of orders and customer queries
• Functionality to add images, descriptions and edit new event information
• Group events into relevant categories (arts, charity, sports, corporate etc)
• Create event templates which can be adapted and modified to other events
• Accurate purchase order and supplier management
• Efficient task and resource management
• Manage documents easily and efficiently
• Customer Relationship Management (CRM)
• Easily update, close or reschedule tasks
• Data need only be entered once, then saved and distributed
• Automatic email and text notifications of event details, confirmations etc
• Online booking
• Telesales
• Field Sales
• Informative, engaging and attractive public website enourages sales and return visits
• Real-time reporting - track performance and react quickly to issues
• Website monitoring and reporting
   

Modules:

• E-Commerce Website
• Scheduling
• Sales Order Processing
• Purchase Order
• Supplier Management
• Content Management
• Customer Relationship Management
• Accounts
• Mobile Workforce
• Payment
• Integrated Communication
• Marketing

To view more details about the modules listed above, please Click Here

Tickets and Events Clients: