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SFQC Case Study

Company Name:
SFQC

Location:
Edinburgh

Industry Sector:
Agricultural certification

Company Profile:
SFQC is based in Scotland and helps Food and Farming businesses across the UK meet Food Certification and other business requirements
 
Business Situation:

  • High number of members requiring certification assessments on their farms by assessors
  • High volume of paperwork to be sent to farmers
  • Evaluation and audit of assessments carried out internally at SFQC
  • Complex data reporting requirements 

Solution:

  • Back office and mobile device solution to allow Assessors to capture audit details quickly and efficiently on site at the farms
  • Integrated solution to allow scheme certification managers to control all parts of the process (assessment scheduling, capture and review, membership status, member invoicing and member correspondence)
  • Financial module to manage subscriptions
  • Correspondence module to manage efficiently the high volume of letters
     

Benefits:

  • Better management of mobile workforce
  • Integration of office and mobile workforce data
  • Improved time keeping
  • Easier accounts management
  • Improved client correspondence 
     

Products & Technologies Used:
Inforgen Modules: Mobile Workforce, CRM, Scheduling, Accounting, Integrated Communication

 

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